Free wheelchair services are provided at:
Masjid al-Haram (Makkah)
Al-Masjid an-Nabawi (Madinah)
Available at entrances and designated counters.
Many hotels near the Haram / Prophet’s Mosque can arrange wheelchairs.
Arrive Early – during peak times, wheelchairs may be in high demand
Bring a Companion – ideally a family member or assistant for pushing the wheelchair
Reserve in Advance (Optional) – some hotels and private companies allow pre-booking
Accessible Routes:
Tawaf areas have ramps and level floors
Sa‘i walkways have wheelchair-accessible lanes
Separate entrances and lifts for easier access in Masjid al-Haram and Al-Masjid an-Nabawi
Free Official Wheelchairs: At mosque entrances
Private Rental Services:
Hotels or local providers may rent a wheelchair for daily or full-trip use
Cost: ~£10–£20 per day depending on type and duration
Ihram & Tawaf:
Can perform Tawaf seated in wheelchair if unable to walk
Make du‘a and gestures of respect at Hajar al-Aswad
Sa‘i (Safa & Marwah):
Wheelchair-accessible lanes available
Companion can push if walking is limited
Halq/Taqsir:
Sitting is fine; rituals can be completed without standing
Keep belongings secured to prevent tipping
Avoid overloading the wheelchair
Stay hydrated and take breaks in shaded areas
Move with crowds carefully; follow designated wheelchair paths
Elderly pilgrims: Use wheelchair intermittently for rest if able to walk short distances
Hospitals & clinics: Wheelchair users can be transported directly if health issues arise
Masjid Services: Staff volunteers are usually available to assist with wheelchairs at peak times
💡 Key Point:
Wheelchairs are widely available and free at the mosques, but having a companion and planning routes ensures a comfortable, stress-free Umrah experience. Even elderly or mobility-impaired pilgrims can complete all rituals with proper support.
